Returns & Exchanges

At Fenwick, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Our streamlined process ensures that if a product doesn't meet your expectations, you can exchange it or receive a full refund with minimal effort.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

3

Affix the Shipping Label

Print the prepaid return shipping label provided via email and attach it firmly to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing